Elbert Hubbard
 
Dreams can come true, but there is a secret. They're realised through the magic of persistence, determination, commitment, passion, practice, focus and hard work. They happen a step at a time, manifested over years, not weeks.

My Guidelines Will:

  • Look to meet your targets and timescales to ensure full satisfaction.
  • Keep you informed of my actions until all your expectations are met.
  • Give you true accurate information, advise and facts as we work.
  • Keep all information strictly confidential and NEVER disclose it.
  • Work with you in a professional, helpful and courteous manner.       
  • Never discriminate against race, gender, sexual orientation or disability.
  • Explain my role and what you can expect from my service

To Help Me Achieve My Commitment I Ask You To:

  • Provide me with clear details of your current needs.
  • Have as much relevant information available to me before we start.
  • Inform me if you have important deadlines and targets, before and during. 
  • Tell me if you are not sure about something I am doing.  
  • Inform me if you are not receiving the service you expect to receive.